Frequently Asked Questions (FAQs)

For answers to frequent questions, please select one of the links below.



What is LoadUP Vape Supply about?

Founded in 2016, Antioch, CA. LoadUP Vape Supply was formed with one clear direction, to offer a tasty of blend of exotic juices and products that the vaping community can rely on. Being an avid vape smoker myself, I found myself sampling a variety of juice flavors and even came up with ideas for creating my own juice. LoadUP Vape Supply was designed to share the experience with friends and family, who enjoy or want to enjoy vaping. Proudly, that idea became realtiy and present our digittal storefront. LoadUP Vape Supply brinstrives to deliver high quality products that will leave a lasting experience while delivering superior service for your regular vaping needs. 

Where is LoadUP Vape Supply located?

LoadUP Vape Supply is located in Northern,CA and ships from the USA!  

How can I contact LoadUP Vape Supply?

You can contact LoadUP Vape Supply a few different way. The easiest and fastest way is to give us a call. We are located in California, Pacific Standard Time. You can call us at: (925) 437-8111. After hours, you can leave a message and we’ll return your call the following business day, or you can send us an email through our Contact Us page. During business hours we offer a live chat service, which seems to be a useful communication tool for many. Finally, other outlets of communication are through our our social media channels. If you are following us through Facebook, LinkedIn, Twitter, and and of our other pages, leave us a comment or send us a message and we’ll respond to you during normal business hours. 

What are your hours of operation?

LoadUP Vape Supply is open Monday through Friday, 8:00am to 5:00pm Pacific Standard Time (PST). 

How do I report offensive comments?

At LoadUP Vape Supply, we want to ensure that all of our visitors have a pleasant experience while using our website. Comments and other content will be monitored internally. However, if someone posted something offensive that was missed, please Contact Us so we can remove the content. Please include a link to the content, or a screenshot of where the content appears. Thank you for your support and helping us out. 

 My question is not listed within the FAQ section?

If you are searching for an answer and we don't have the question listed, please connect with us. You can reach us through our Contact Us page or you can contact us by calling, live chat and even social media. Your questions are important to us and we want to make sure that you have the information you are looking for.